CANCELLATION OF ORDER
If the client wants to cancel, they must give us a written notification within three (3) business days, starting on the day the invoice was sent. We will make every effort to fulfil cancellation requests as soon as possible. After three (3) business days, all deposits are non-refundable. Any expenses we incur will be passed on to the client if the job is completed within those three (3) business days. After the invoice date, there are no refunds for any expedited orders.
EXCHANGE AND RETURN
All claims for errors, shortages, and workmanship flaws must be submitted in writing within five (5) calendar days of the product or products being delivered, along with pictures of the flaws. If a claim is not made within this time frame, the products will be irrevocably accepted, and any claims will be waived. Every product is examined before being shipped. For any damage, loss, or shortages that occur during transit, the client and third-party shippers will bear full responsibility. When the products arrive, the customer must check them over and report any damage, loss, or shortages to the carrier directly. We may help the customer with this process at our own discretion, but we are not liable for any freight-related claims. We don’t take returns or exchanges for products. Without our explicit approval, no merchandise may be returned to us.

READY-TO-USE ITEMS
The client understands that ready-to-wear items are made in accordance with standard dimensions and requirements and are available for use right away after delivery. The buyer understands and accepts that ready-to-wear items cannot be returned or refunded. Within seven days of the customer’s purchase, the company may, at its sole discretion, permit exchanges or give store credit for ready-to-wear items as long as the item or items are still unworn, unwashed, and in their original condition with all tags still attached.
LIMITATION AND RETURN
By entering into this agreement, the customer understands and agrees that it is strictly forbidden to start a chargeback with their bank at any point while fulfilling their obligations under it, either after the products have been delivered to them or after they have made the payment in line with their obligations under it. It will be deemed a major breach of this agreement if the customer initiates or attempts to initiate a chargeback request at any point, whether while fulfilling their obligations under this agreement or after the products have been delivered to them. Should the customer initiate a chargeback, the customer understands and consents to the company’s right to pursue legal action right away in order to recoup any damages resulting from the chargeback. The cost of the goods, any chargeback fees levied by banking institutions, and the legal costs related to implementing this provision are a few examples of such losses. Additionally, when placing an order and paying the purchase price, the customer acknowledges that they have read, understood, and agreed to this chargeback restriction clause and that they will be held fully responsible for any violations of it. The customer also agrees that the company has the right to report the chargeback incident to the appropriate credit reporting agencies, which could have a negative impact on the customer’s creditworthiness.

The customer acknowledges and agrees irrevocably that the terms and conditions stated in this agreement will take precedence over any other terms and conditions, including those of banks, financial institutions, payment gateway providers, or any other third party, in the event that any chargeback requests are initiated. The purpose of this chargeback restriction provision is to safeguard the business from false chargebacks and to guarantee the amicable and equitable settlement of any disagreements that may come up throughout the term of this agreement.